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Pharmacy in British Forces Germany

The Pharmacy Service in the Westfalen region comprises a Central Pharmacy hub on Normandy Barracks, and two dispensaries, based in the medical centres at Catterick and Normandy Barracks.  Our team is responsible for the safe and timely delivery of excellent pharmaceutical care.

In the dispensary locations, you can order and collect your prescriptions, and seek information and advice about your treatment from experienced and friendly Pharmacy Technicians.  At the Central Pharmacy, a pharmacist is available to answer queries about your medication, and to deal with more complex cases.

If you have any questions about your medications, how to take them, what they are for, or whether they interact with other drugs, please don’t hesitate to give us a call.

Central Pharmacy Team

Dispensary Opening Times

Sennelager/Normandy
Monday             08:30-10:15 10.45-13:00 14:15-16:50
Tuesday             08:30-10:15 10.45-13:00 14:15-16:50
Wednesday       08:30-10:15 10.45-13:00 16:15-16:50
Thursday           closed          11:00-13:00 14:15-16:50
Friday                 08:30-10:15 10:45-13:00 14:15-16:50
Dispensary contact number: 05254 982 4985.


Bielefeld/Catterick
Monday             08:30 - 10:15 10:30-12:45 14:00-16:45
Tuesday             08:30 - 10:15 10:30-12:45 14:00-16:45
Wednesday       08:30 - 10:15 10:30-12:45 16:30-16:45
Thursday           08:30 - 10:15 10:30-12:45 14:00-16:45
Friday                 08:30 - 10:15 10:30-12:45 15:30-16:45
Dispensary contact number: 0521 9254 3868.

When the pharmacy is closed phone lines will be re-directed to the Central Pharmacy in Sennelager, so that you can continue to call and order your repeat medication on the same number if you wish to do so. Please inform staff what region you are calling from.

If you cannot get through on the local dispensary number, call the Central Pharmacy direct on: 05254 982 4985.

If you have any questions or concerns please contact Kat Darby, Lead Pharmacist on 05254 982 4982.





SSAFA GSTT Care LLP, Haus Burgblick, Gilead Hospital, Bethesdaweg 10, 33617 Bielefeld, Germany
Hospital Hotline (24hr): 0800 588 9936
Telephone Assessment Service (TAS) Call Centre for out of hours medical advice: +49 521 305 3961
If you would like any information on this website made available to you in another language please call the Hospital Hotline.


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