Pharmacy / Prescriptions

Prescription Charges

All prescription charges and exemptions are in line with NHS (England) guidelines.

Prescription charges will not affect serving members of the forces or any other individual who would normally be exempt from paying for prescriptions while serving in England. 

This information is for British Army Germany & EJSU patients. 

How much will a prescription cost?

Full details on prescription charging can be found on the NHS England website. Charges will be converted into Euros at the Forces Fixed Rate. The sum due will be shown in both Sterling and Euros on the invoice.

How can I pay?

In British Army Germany, payment via card will now be required before the prescription is dispensed. This will apply across all British Army Germany Medical Centre Pharmacies.

Cards accepted are:

  • - UK Debit and Credit Cards (not Amex)
  • - German Debit and Credit Cards

Please note: card payment will now be the only method of payment.

If you have any questions, please speak to the dispensary staff or email:

Who is entitled to free prescriptions?

Full details on prescription entitlement can be found on the NHS England website.


The dispensary will be open whenever clinics are running, so if the doctor gives you a prescription, you can take it straight to the dispensary. If you wish, you can send a trusted representative to collect your medications on your behalf. They must have their ID with them, and they must know your date of birth. If you are required to pay for your prescriptions, the representative must have a means of paying any charges due when they collect on your behalf. Only card payments are accepted.

Repeat Prescriptions

Keep a careful eye on your review date, to ensure that you have time to be reviewed in the Medical Centre if necessary. If you don’t know your review date, the dispensary staff can assist you. To obtain a repeat prescription you can either phone the Sennelager Dispensary on 05254 982 4985 or hand in your repeat request slip to Sennelager dispensary. There is a post-box outside the dispensary door if you wish to drop off your slip when the dispensary is closed.

Controlled Drugs

Controlled drugs have additional paperwork and checks during the dispensing process, this can take up to 30 minutes. You are advised to call ahead to request that your controlled drugs are ready for your arrival, to avoid you having a long wait.