When you arrive please follow the directions to the clinic / department that you were given. Please book in with the clinic reception staff who will explain to you what to do next. Staff will do their best to see you on time although sometimes delays are unavoidable.
Who will look after me?
An English-speaking clinician will see you.
Consenting to treatment
It is important you fully understand your condition and the treatment options available to you. Before you receive any treatment or tests, the doctor will explain what he or she is recommending and will answer any questions you might have. No treatment is carried out without your agreement. Your treatment may mean that you require additional visits to the hospital or practice.
Your details will be kept confidential, but military personnel should inform their units about their appointment.
If you are a serving soldier and your appointment leads to a stay in hospital then your unit and medical centre will be told about your admission and which ward you are on. This helps your unit and other supporting organisations to give you or your family any assistance you may need.
We must do this for all military personnel, but if you are not a serving soldier and do not wish this to happen then please tell the patient support officer on admission.
Information regarding your treatment may be used for teaching, research or audit purposes, but this will be done in an anonymous way.
Find out more about how we use and protect patient information.
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