What is the food like?
Our partner hospitals do their best to offer food that you will enjoy and seek to provide British or international style food and a choice of menu. In Germany the main meal is taken in the middle of the day rather than in the evening.
Most hospitals have leaflets on the ward or at reception for take away food orders. It is possible to have food of your choice delivered to the ward, however you will have to pay for this yourself. Please ask the staff or a patient support officer for more details.
What are the visiting hours?
Your family and friends can usually visit you as often and for as long as you like, that is if it does not interfere with your clinical care or that of other patients. Visitors are expected to respect staff and other patients. If possible, visitors should not arrive before 1000hrs or leave after 2000hrs. Patients are also encouraged to rest after lunch.
There may be further restrictions on visiting in some specialist units, please check the visiting policy of your hospital with the patient support officer.
Your friends and family are more than welcome to bring in fresh cut flowers for you, but potted plants are not allowed in hospital.
Will there be a shop or anywhere to buy refreshments?
Each hospital has a shop where you will be able to buy a small range of goods. Some may also sell UK newspapers. Most hospitals also have cafes and vending machines.
Will I have access to telephones and television?
Each bed or room has a telephone facility. It is important to remember that patients are responsible for the costs of their telephone calls. The use and cost of the telephone will be explained to you on arrival. Public telephones are also available in the hospital.
Ask the patient support officer about the mobile telephone policy in your hospital.
Most rooms have televisions that are capable of transmitting at least one English speaking channel.
Can I bring my Laptop and is there wireless access?
You may bring your own laptop to use during your stay but please confirm with the ward staff regarding where to charge your device and if they have wireless access.
Can I smoke in the hospital?
No, smoking in the hospital is strictly forbidden, however most hospitals usually provide areas outside for smokers. Please ask the staff or patient support officer for details.
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