These Changes are Effective from Monday 23rd March 2020
Due to the COVID-19 situation and so as to protect both our Patients and Staff, temporary measures have been agreed (in conjunction with the local CoC) on how we intend to deliver the service in the short term. These measures will only continue whilst necessary. As the COVID situation changes we may need to revise these arrangements or restore normal working patterns. We will communicate any alterations via the daily updates on via our daily updates page.
0800-1300: The medical centre will continue to be open every morning, as usual. You can phone for any acute or routine medical issues. Please call us before attending the medical centre for any reason, even if you have a routine appointment already booked.
Sennelager Medical Centre: +49 (0)5254 982 2414. If for any reason you cannot reach us on the landline, call 0173 8781306 or 0173 2098579.
1300-1700: The medical centre will be closed to patients each afternoon. If you feel you need medical attention within this time, call the medical centre number above. There will be a duty GP available to give call-backs for urgent queries that cannot wait until the morning. In an emergency, always call an ambulance on 112.
1700 - 0800: Please call the Hospital Hotline as per normal. The hotline is not for medical questions, however they will signpost you on how you can access care. In an emergency, always call an ambulance on 112. Hospital Hotline: 0800 5889936 or +49 521 305 3960 (from UK mobile or outside Germany)
0800 - 1300: The dispensary will be open for the collection of medication and to order repeats or to ask questions. If you are self-isolated for any reason and require medications, call the dispensary staff who will be more than happy to assist you.
Sennelager Dispensary: +49 (0)5254 982 4985 If for any reason you cannot reach us on the landline, call 0173 887 3534
This change is a temporary measure to protect both our patients and staff.
CALL THE MEDICAL CENTRE PRIOR TO ATTENDING FOR ANY REASON. THIS IS FOR YOUR PROTECTION AND THE PROTECTION OF OTHER PATIENTS.