Pharmacy

Pharmacy Services in British Army (Germany)

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The Pharmacy Service in British Army (Germany) is provided via the dispensary at Sennelager Medical Centre, Talbot Barracks. Our team is responsible for the safe and timely delivery of excellent pharmaceutical care.

You can order and collect your prescriptions and seek information and advice about your treatment from experienced and friendly pharmacy staff. A pharmacist is available to answer queries about your medication, and to deal with more complex cases.

If you have any questions about your medications, how to take them, what they are for, or whether they interact with other drugs, please do not hesitate to call.

Dispensary contact number: 05254 982 4985.

Opening Hours

MONDAY

  • 0800 - 1000
  • 1030 - 1300
  • 1415 - 1645

TUESDAY

  • 0800 - 1000
  • 1030 - 1300
  • 1415 - 1645

WEDNESDAY

  • 0800 - 1000
  • 1030 - 1300
  • CLOSED

THURSDAY

  • CLOSED
  • 1030 - 1300
  • 1415 - 1645

FRIDAY

  • 0800 - 1000
  • 1030 - 1300
  • 1415 - 1645

Prescriptions & Prescription charges

Repeat prescriptions

Repeat prescriptions must be initiated by a doctor or nurse practitioner usually during a routine appointment. Thereafter, you may order your repeat prescription by contacting the dispensary staff during normal working hours.  Please allow 5 working days for your prescription to be processed. 

Prescription Charges

Prescription charges, remission entitlement, Medical Exemption Certificates and Prescription Prepayment Certificates.

In line with MoD policy, prescription charging applies to British Forces in Germany, Holland and Belgium. This is done in line with NHS England guidance.

From the 1st April 2020 the NHS (England) Prescription Charges are:

  • Prescription charge: £9.15
  • 3 month prepayment card: £29.65
  • 12 month prepayment: £105.90

Serving personnel and individuals who would be exempt from paying prescription charges in England will still be exempt from charges whilst based in Germany, Holland or Belgium. Details of who is exempt can be found on the back of your prescription.

If you are not exempt, you will be issued with an invoice indicating the number of prescription charges payable.

Alternatively, you may opt to purchase a Prescription Prepayment Certificate (PPC) in which case the cost of this certificate will be stipulated instead. Please follow the instructions detailed on the invoice for making payment.

Prescription Prepayment Certificates and Medical Exemption Certificates are available in line with NHS guidance. For more information, please speak to your medical administration staff. Charges will be converted into Euros (€) at the Forces Fixed Rate.

If you are from Northern Ireland; Scotland or Wales, you will still be required to pay prescription charges whilst you live in Germany, Holland or Belgium, as you would if you lived in England.

Are you exempt from prescription charges?

 In line with Defence Medical Services rules, you do not have to pay prescription charges if you:

  • are aged 60 or over
  • are aged under 16
  • are aged 16, 17 or 18 and in full-time education
  • are pregnant or have had a baby in the previous 12 months and have a valid maternity exemption certificate (MatEx)
  • are a serving member of HM Forces
  • are prescribed, free of charge, contraceptives or treatments for a sexually transmitted infection or tuberculosis
  • have purchased or intend to purchase a Prescription Prepayment Certificate which is valid at the point of dispensing
  • have a valid Medical Exemption Certificate or have completed a declaration indicating that you suffer from one of the medical conditions listed as providing exemption from prescription charges
  • have a valid War Pension Exemption certificate and the prescription is for your accepted disability
  • are named on the current HC2 Charges Certificate
  • get Income Support or income-related Employment and Support Allowance
  • receive income-based Jobseekers Allowance
  • are entitled to, or named on, a valid NHS Tax Credit Exemption Certificate
  • have a partner who receives Pension Credit guarantee credit.

Medical Exemption Certificates

If you have one of the conditions listed below, you will be entitled to apply for a Medical Exemption Certificate.

If you already have a Medical Exemption Certificate from the UK, you can carry on using this in Germany, Holland or Belgium until expiry. Certificates issued in Germany, Holland or Belgium are not valid for use in the UK.

  • A permanent fistula requiring continuous surgical dressing
  • A form of hypoadrenalism for which substitution therapy is essential
  • Diabetes insipidus and other forms of hypopituitarism
  • Diabetes mellitus, not treated by diet alone
  • Hypoparathyroidism
  • Myasthenia gravis
  • Myxoedema or other conditions that require supplemental thyroid hormone replacement
  • Epilepsy requiring continuous anticonvulsive therapy
  • A continuing physical disability which means the person cannot go out without the help of another person. Temporary disabilities do not count even if they last for several months
  • If you are undergoing treatment for cancer, including the effects of cancer and/or current or previous cancer treatments

If you have one of the above conditions, please speak to your medical administration staff to obtain an exemption form.

Please apply for this as soon as possible to ensure that you do not incur individual prescription charges.

Save money on your prescription charges

If you need 12 or more prescription items per year or 4 prescription items over a 3 month period, you could save money with a Prescription Prepayment Certificate (PPC).

You can buy a 3 or 12 month PPC which works as a season ticket. If you have 3 items prescribed a month, an annual PPC could save you approximately €260. For more information, please speak to your medical administration office staff.

Prescription Prepayment Certificates are charged in line with the NHS prescription charges guidance (England).

Currently, a three month PPC is £29.10 and a 12-month certificate is £104.00. This is converted into euros at the Forces Fixed Rate (FFR), if you wish to pay in euros.

If you already have a Prescription Prepayment Certificate from the UK, you can carry on using this in Germany, Holland or Belgium for the period of its validity. However, certificates issued whilst in Germany, Holland or Belgium are not valid for use in the UK.

If you have a PPC from the UK, please notify the medical administration staff so that it can be added to your records and prevent you from receiving invoices.

Unwanted or Out of Date Medication

Unwanted or expired medications cannot be reused, even if you haven’t opened them. However, all waste medication must be disposed of safely. Medicines that are incorrectly thrown away can end up in the public water supply or harm the environment.

  • Never flush medicines down the toilet
  • Never put medicines in the bin
  • Never share your medicines with others

The Pharmacy will be pleased to dispose of any unwanted medicines you may have in your home or accommodation, even if you got them from elsewhere.

Secondary Healthcare (hospital) prescriptions

In accordance with MOD policy in the UK (04 July 2016), you are no longer able to take prescriptions issued by the hospital or outpatient doctors to the pharmacy in your local Medical Centre to obtain your medication. This includes medicines from the FOPD Bielefeld and any other German doctor, to whom you have been referred by your GP.

Instead, following your outpatient appointment or A&E attendance, you must take your prescription to a local Apotheke (pharmacy) to be dispensed. Please be assured that by using one of the pharmacies below, you will not have to pay for your medication when you collect it. If you use any other Pharmacy, you will be required to pay for your medicine at the time.

At the pharmacy, you will be asked to show your ID card and a copy may be taken. You will also be asked to sign a form confirming that you have received the medication. English information about medication can be downloaded at www.medicines.org.uk

Repeat prescriptions are provided by the Outpatient Department in Bielefeld

If you have any questions or concerns or do not fully understand how and when to take your medication, please ask the Pharmacist.

Paderborn Pharmacies

Thune Apotheke
Bielefelderstr. 161
33104 Sennelager
Tel: 05254 935050

Monday – Friday: 08:30 – 13:00 hrs and 14:00 – 19:00 hrs
Saturdays: 08:30 – 13:00 hrs

Apotheke am Muehlenhof 
Schlossstr. 10
33104 Paderborn – Schloss Neuhaus
Tel: 05254 99780

Monday  - Friday: 08:00 – 13:00 hrs and  14:30 – 18:30 hrs
Wednesday: 08:00 – 13:00 hrs
Saturday: 09:00 – 13:00 hrs

Apotheke Am Berliner Ring
Arndstr. 23
33100 Paderborn
Tel: 05251 59533

Monday – Friday: 08:00 – 13:00 hrs and 14:00 – 18:30 hrs
Wednesday and Saturdy: 08:00 – 13:00hrs

Bielefeld Pharmacies

Kreuz Apotheke  
Am Betheleck, Gadderbaumerstr. 41
33617 Bielefeld
Tel: 0521 15904

Monday – Friday: 08:00 – 18:30 hrs
Saturday: 08:30 – 13:00 hrs