Entitlement to Healthcare

Ser Category GP and Primary Care Out Patient Services Accident and Emergency In Patient Services Spectacles Surgical Appliances Free Use of Civil Medical Services
(a) (b) (c) (d) (e) (f) (g) (h) (i)
1 BFG Service Personnel (SP) Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE for Defence Spectacles only. Via DPHC (O) Fwd. NWE Restricted to emergency treatment only unless referred by DPHC (O) Fwd. NWE.
2 Visiting Troops (BFG based exercises) Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE When applicable, via DPHC (O) Fwd. NWE for Defence Spectacles When applicable, via DPHC (O) Fwd. NWE Restricted to emergency treatment only unless referred by DPHC (O) Fwd. NWE.
3 Reserve Personnel stationed in BFG Via DPHC (O) Fwd. NWE for routine JMES, Rehab & Service vaccinations. If mobilised or on duty, entitled to Primary and Secondary Care. Outside of the VRMHP: If not registered with an NHS GP, soldiers should appeal to Director DPHC (O) Fwd. NWE. No, unless mobilised or on duty. No, unless mobilised or on duty. No, unless mobilised or on duty. When applicable, via DPHC (O) Fwd. NWE for Defence Spectacles When applicable, via DPHC (O) Fwd. NWE Restricted to emergency treatment only unless referred by DPHC (O) Fwd. NWE.
4 Dependents of SP Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Equivalent to NHS provision - Pamphlet HC11 Statutory Contributions apply Restricted to emergency treatment only unless referred by DPHC (O) Fwd. NWE.
5 Boarding School Children Via DPHC (O) Fwd. NWE No Yes No No No Restricted to emergency treatment only unless referred by DPHC (O) Fwd. NWE.
6 Dependant Children under age of 25 Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Equivalent to NHS provision - Pamphlet HC11 Statutory Contributions apply Restricted to emergency treatment only unless referred by DPHC (O) Fwd. NWE.
7 Unaccompanied Spouses and Children of SP No (Exceptional circumstances addressed to DPHC (O) Fwd. NWE) No (Exceptional circumstances addressed to DPHC (O) Fwd. NWE) No (Exceptional circumstances addressed to DPHC (O) Fwd. NWE) No (Exceptional circumstances addressed to DPHC (O) Fwd. NWE) No (Exceptional circumstances addressed to DPHC (O) Fwd. NWE) No (Exceptional circumstances addressed to DPHC (O) Fwd. NWE) No (Exceptional circumstances addressed to DPHC (O) Fwd. NWE)
8 UKBCs and their Dependants Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Equivalent to NHS provision - Pamphlet HC11 Statutory Contributions apply Restricted to emergency treatment only unless referred by DPHC (O) Fwd. NWE.
9 NAAFI, BFBS and their Dependants NAAFI via DPHC (O) Fwd. NWE (unless entitled as BFG dependant). BFBS on repayment. NAAFI via DPHC (O) Fwd. NWE (unless entitled as BFG dependant). BFBS on repayment. Employer arrangements (unless entitled as BFG dependant) Employer arrangements (unless entitled as BFG dependant) Equivalent to NHS provision - Pamphlet HC11 Statutory Contributions apply Employer arrangements (unless entitled as BFG dependant)
10 LLP Staff resident in BFG Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Equivalent to NHS provision - Pamphlet HC11 Statutory Contributions apply Restricted to emergency treatment only unless referred by DPHC (O) Fwd. NWE.
11 Core Assets, Council of Voluntary Welfare Work (CVWW) and those attached to CVWW. CESSAC (Church of England Sailors, Soldiers' and Airmen's Clubs), SASRA. The Scripture Readers. Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Equivalent to NHS provision - Pamphlet HC11 Statutory Contributions apply Restricted to emergency treatment only unless referred by DPHC (O) Fwd. NWE.
12 US Service Personnel Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE US arrangements US arrangements Restricted to emergency treatment only unless referred by DPHC (O) Fwd. NWE.
13 Commonwealth, Allied and Foreign personnel on MOD official attachment to British Forces Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE for Defence Spectacles only. Via DPHC (O) Fwd. NWE Restricted to emergency treatment only unless referred by DPHC (O) Fwd. NWE.
14 HN FRG Service Personnel Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Host Nation arrangements Host Nation arrangements Restricted to emergency treatment only unless referred by DPHC (O) Fwd. NWE.
15 RN/Army/RAF Cadets and their Staff on duty/Ex overseas Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Via DPHC (O) Fwd. NWE Organisation arrangements Organisation arrangements Restricted to emergency treatment only unless referred by DPHC (O) Fwd. NWE.
16 Contractors Access to BFG medical treatment will be provided (subject to availability) in accordance with the Employer's contract
17 Close relatives of serving personnel, their dependants and entitled civilians and their dependants (in possession of Annex C or D to SIBFG 3217) Assessment/Triage/Treatment including prescriptions (at cost) from within the medical centre resources. Referral to outside Agency or ambulance use is at personal cost. N/A Use of EHIC or via DPHC (O) Fwd. NWE if Triage system utilised (all costs accrue to patients in this category) Via EHIC or holiday insurance at German provider N/A N/A Holiday insurance or FRG
18 Visiting friends EHIC or holiday insurance at German provider N/A EHIC or holiday insurance at German provider EHIC or holiday insurance at German provider N/A N/A Holiday insurance or German Provider
19 Service Personnel (inc Army Reserves) travelling overseas at their own expense for non-duty reasons EHIC or holiday insurance at German provider N/A EHIC or holiday insurance at German provider EHIC or holiday insurance at German provider N/A N/A Holiday insurance or German Provider

How do I find out more about my entitlement?

If, following reading this, you are in any doubt over your entitlement please contact your local medical centre.

What standard of care can I expect?

You can expect to receive a standard of health care, where practicable, similar to that provided by the NHS in the UK. Be aware that some treatments funded in British Army Germany may not/will not be funded upon return to the UK. This care is provided on behalf of British Army Germany health service by the LLP. As in the NHS, there are various organisations responsible for different aspects of the service and, just like the NHS, we seek to deliver the care ‘seamlessly’ so that you, the patient, should not be aware of the interfaces between the various components of the service.

I've received a medical bill, what should I do?

If you are entitled to health care and have received a medical bill please do not ignore it, please read our information on what to do if you receive a bill.