Bank holiday closures

Bank Holiday Closures

Sennelager Medical Centre will be closed on Thursday 11/6/20 for the German public holiday.  

The Medical Centre will re-open on Friday 12/6/20 at 0800 hrs.

What Do I Do if I Need Medical Care?

In a medical emergency requiring an ambulance, call 112.

If you feel you need immediate care and cannot wait until the Medical Centre reopens,  please attend your local A&E department. If you attend A&E, please call the Hospital Hotline to inform the Patient Support Team. They can advise on your nearest A&E department if you are unsure where to go, and will provide support regarding your hospital care.

Hospital Hotline: 0800 588 9936 or +49 (0)521 305 3960 {from UK mobile or outside Germany)

For non-urgent medical queries, call your medical centre during opening hours.


For non-urgent medical queries, during the times listed below only, call +32 (0)476 710699.

  • 1600-1700 hrs Monday-Thursdays

The LLP Group Practice Manager for SHAPE, Brunssum and Ramstein will arrange telephone consultations for patients with GPs as required.

If you suspect you have symptoms of COVID·19 (temperature over 37.8c) or a new continuous cough, you must self-isolate and inform the Hospital Hotline, who will arrange for a clinician to call you back. This is only applicable for COVID-19 symptoms.

Self-Care Advice

  • You should keep a stocked medicine cabinet containing basic self-care items. Check out our article on this.
  • If you need to purchase over-the-counter medication at a German Apotheke (pharmacy), this website will help you to locate the nearest open Apotheke
  • The Patient-Wise Daily COVID-19 Update Page will continue to be published every weekday.

Contact Numbers

  • Ambulance: 112
  • Hospital Hotline: 0800 588 9936 or +49 (0)521305 3960 (from UK mobile or outside Germany) Sennelager Medical Centre: +49 (0)5254 982. 2414.
  • Sennelager Dispensary: +49 (0)5254 982 4985
  • SHAPE Medical Centre: +32 (0)476 710699 (1600-1700 Mon-Thurs and 0800-1700 on 25/5/20 only)
  • SHAPE Medical Centre: +32 (0)6544 5824 (all other times)